The Explorers
You're past the scrappy startup phase but not quite operating like a real business. Something's broken - you just can't see what.
$500K – $5M revenue • Founder-led
Strategic Partner for Retail & eCommerce
You don't need more advice.
You don't need more advice.
You need execution.
Most consultants leave you with a PDF. We embed into your team, own the outcomes, and stay until the work is done.
Who This Is For
You've built something remarkable.
The problem isn't your product. It's that you're maxed out. You need someone who has been there before.
The Builders
You've proven the model. Now you need to scale without imploding. Channel conflicts, margin erosion, reactive promotions.
$5M – $20M revenue • Established
Two ways to work with us
We meet you where you are, whether you need specific project expertise or embedded leadership.
Flexible Consulting
Project-based expertise when you need it.
- Specific challenges, clear scope
- Strategic roadmaps & planning
- Operations optimization
- Team capability building
Fractional CCO
Embedded commercial leadership.
- Own revenue AND margin strategy
- $2M-$20M brands in the Executive Gap
- 1-2 days/week, P&L accountability
- Execute, don't just advise
We don't just advise. We execute.
Strategic counsel backed by operational experience.
Strategy & Planning
Stop guessing. Get clarity on where you're going and how to get there.
Digital Operations
Fix the engine so you can actually drive the car.
Marketing Effectiveness
Marketing that drives revenue - not just traffic.
Background
Been there. Scaled that.
Pattern recognition from doing the work at scale - then distilling it for brands that can't afford full-time executive leadership yet.
Led by Jarrod Heathcote
16+ years scaling eCommerce operations at Cotton On Group ($50M to $300M), Catch/Wesfarmers ($20M+ media spend), and Patagonia Australia.
Based in Torquay, Victoria. Working with retailers across Australia.
Common questions about working with us
Everything you need to know about how Haych can help your business.
What is Haych Consulting?
Haych Consulting is a strategic partner for retail and eCommerce brands in Australia. We provide embedded commercial leadership and execution-focused consulting services for businesses with $500K to $20M in revenue.
Who is Haych Consulting for?
We work with two types of businesses: The Explorers ($500K-$5M revenue, founder-led) who are past the startup phase but need operational clarity, and The Builders ($5M-$20M revenue) who have proven their model and need to scale without imploding.
What services does Haych offer?
We offer three core services: Strategy & Planning (strategic roadmaps, business model evolution, channel strategy), Digital Operations (tech stack audit, process design, systems implementation), and Marketing Effectiveness (lifecycle architecture, budget allocation, performance frameworks).
How is Haych different from other consultants?
Most consultants leave you with a PDF. We embed into your team, own the outcomes, and stay until the work is done. We focus on execution, not just advice.
Where is Haych Consulting located?
Haych Consulting is based in Torquay, Victoria, Australia. We work with retailers across Australia.
Ready?
Let's figure out what you actually need.
First conversation is exploratory. No pitch. No pressure. Just clarity on whether we're the right fit.
Torquay, Victoria, Australia